Creative Arts Dept.

Creative Arts Dept.

About

Client

Creative Arts Dept.

Role

Creative Strategist

Project

Consulting Engagement

Year

2024

Client

Creative Arts Dept.

Role

Creative Strategist

Project

Consulting Engagement

Year

2024

Client

Creative Arts Dept.

Role

Creative Strategist

Project

Consulting Engagement

Year

2024

Helping a growing studio articulate their value.

Process

(01)

The Problem

Design studio Creative Arts Department (CAD) didn’t have a talent problem. It had a positioning problem. In the nonprofit space, most creative vendors are hired to execute tasks, not to think alongside leaders. They deliver assets, but rarely understand the pressures behind them: limited budgets, deep personal calling, and missions that carry conviction. CAD was getting lumped into that same category, despite being fundamentally different. Founder Trenton wasn’t just a designer serving nonprofits. He was a pastor who had lived inside the constraints and emotional reality of nonprofit leadership. That dual perspective was present in the work, but invisible in the brand. Without clarity, CAD would continue to compete on output instead of value, and the very thing that made the studio distinct would remain hidden.

(01)

The Problem

Design studio Creative Arts Department (CAD) didn’t have a talent problem. It had a positioning problem. In the nonprofit space, most creative vendors are hired to execute tasks, not to think alongside leaders. They deliver assets, but rarely understand the pressures behind them: limited budgets, deep personal calling, and missions that carry conviction. CAD was getting lumped into that same category, despite being fundamentally different. Founder Trenton wasn’t just a designer serving nonprofits. He was a pastor who had lived inside the constraints and emotional reality of nonprofit leadership. That dual perspective was present in the work, but invisible in the brand. Without clarity, CAD would continue to compete on output instead of value, and the very thing that made the studio distinct would remain hidden.

(01)

The Problem

Design studio Creative Arts Department (CAD) didn’t have a talent problem. It had a positioning problem. In the nonprofit space, most creative vendors are hired to execute tasks, not to think alongside leaders. They deliver assets, but rarely understand the pressures behind them: limited budgets, deep personal calling, and missions that carry conviction. CAD was getting lumped into that same category, despite being fundamentally different. Founder Trenton wasn’t just a designer serving nonprofits. He was a pastor who had lived inside the constraints and emotional reality of nonprofit leadership. That dual perspective was present in the work, but invisible in the brand. Without clarity, CAD would continue to compete on output instead of value, and the very thing that made the studio distinct would remain hidden.

(02)

Insight

Nonprofit leaders have a tough time finding creative partners who can translate their vision and help them make confident decisions without losing the heart of their mission. Trenton’s lived experience as a church leader was a strategic asset competitors couldn’t replicate. This simple insight anchored CAD's new positioning.

(02)

Insight

Nonprofit leaders have a tough time finding creative partners who can translate their vision and help them make confident decisions without losing the heart of their mission. Trenton’s lived experience as a church leader was a strategic asset competitors couldn’t replicate. This simple insight anchored CAD's new positioning.

(02)

Insight

Nonprofit leaders have a tough time finding creative partners who can translate their vision and help them make confident decisions without losing the heart of their mission. Trenton’s lived experience as a church leader was a strategic asset competitors couldn’t replicate. This simple insight anchored CAD's new positioning.

(03)

Execution

We repositioned Creative Arts Department as a creative thought partner, not a production resource, organized around this mission: “We help nonprofit leaders clarify and pursue their vision.” To support that shift, we closed the gap between how CAD was perceived and what it was capable of delivering through: • A brand audit and strategic reframing • Content planning across web, social, and newsletter • A website redesign built around storytelling-led sales enablement The resulting system balanced modern professionalism with the warmth and conviction of purpose, making their value legible at first glance.

(03)

Execution

We repositioned Creative Arts Department as a creative thought partner, not a production resource, organized around this mission: “We help nonprofit leaders clarify and pursue their vision.” To support that shift, we closed the gap between how CAD was perceived and what it was capable of delivering through: • A brand audit and strategic reframing • Content planning across web, social, and newsletter • A website redesign built around storytelling-led sales enablement The resulting system balanced modern professionalism with the warmth and conviction of purpose, making their value legible at first glance.

(03)

Execution

We repositioned Creative Arts Department as a creative thought partner, not a production resource, organized around this mission: “We help nonprofit leaders clarify and pursue their vision.” To support that shift, we closed the gap between how CAD was perceived and what it was capable of delivering through: • A brand audit and strategic reframing • Content planning across web, social, and newsletter • A website redesign built around storytelling-led sales enablement The resulting system balanced modern professionalism with the warmth and conviction of purpose, making their value legible at first glance.

(04)

Result

Within six months, clarity translated into measurable momentum: +1600% brand reach on LinkedIn +250% engagement across Instagram and Facebook +35% increase in conversions from discovery calls +70% growth in gross margin Today, Creative Arts Department operates as a trusted brand partner for mission-led organizations.

(04)

Result

Within six months, clarity translated into measurable momentum: +1600% brand reach on LinkedIn +250% engagement across Instagram and Facebook +35% increase in conversions from discovery calls +70% growth in gross margin Today, Creative Arts Department operates as a trusted brand partner for mission-led organizations.

(04)

Result

Within six months, clarity translated into measurable momentum: +1600% brand reach on LinkedIn +250% engagement across Instagram and Facebook +35% increase in conversions from discovery calls +70% growth in gross margin Today, Creative Arts Department operates as a trusted brand partner for mission-led organizations.